How do I pay?
All prices are in New Zealand Dollars (NZD), GST is included in the prices displayed.
Payment can be made by;
Credit/Debit Card (Visa or Mastercard)
LayBuy - Pay for your order with 6 convenient payments over 6 weeks interest free*
Account2Account - Pay by internet banking instantly after checkout.
What are Sportsfuel's bank account details?
Ref: (Enter your Order number & Name here)
How do I know if an item is in stock?
On the product listing pages, look for the bright green indicator. If this says "In stock Now", then this product is available for you to order. You can also see when the order will be shipped from our warehouse.
If a product is showing out of stock, please contact us at firstname.lastname@example.org and we will let you know when it's back in store.
Are my credit card details secure?
Yes! We ensure to provide you with a 100% safe and secure online shopping experience. We use a third party payment processing software which ensures that all of your credit card and other payment information remains encrypted and completely secure. No one at Sportsfuel can access payment information at any time. Saved credit card details are held securely by Westpac or LayBuy. We ensure to use only the safest technology to keep our customers personal information safe.
How do I know I am getting a great deal?
If you find the same item selling for less somewhere else, email us the details to email@example.com, and we will do our best to beat it and give you the best bang for your buck!
Maximise your savings by, purchasing the larger sized products, which cost less per serve or purchase our stacks and get excellent savings on multiple products. Make the most of our promotions and sales - To stay updated with our sales and promotions, we recommend that you follow us on facebook and instagram, and sign up to our newsletter.
Some of your products are a lot cheaper than other stores, why is this?
How do I contact sportsfuel?
How do I order?
If you are unsure on how to order online, we recommend that you give us a call on 0800 891 342 and we can assist with this.
What is Sportsfuel Rewards?
How do I apply a discount code?
I'm wanting a particular product but I can't see it on your website
What should I do if something goes wrong with my Order or Product?
How do I search for products?
How do I find products by brand?
Are your products safe, do you sell steroids?
I don't know which product is right for me?
What if there is something wrong with my order or product?
If there is anything you are unhappy about or the product(s) sent are not up to standard or as advertised, please contact us immediately here prior to opening the product, and we'll do our best to assist. You may also bring the affected product(s) to us in-store with proof of purchase for assistance.
We provide customers with a 7 day right of return (minus shipping costs if applicable) provided the product is in 100% original condition. See our Returns Policy here.
How do I return a product?
We provide customers with a 7 day right of return (minus shipping costs) provided the product is in 100% original condition. See our Returns Policy here.
If your goods are damaged in transit please contact the courier company immediately, or contact us and we will contact the courier for you.
How do I use my Gift Voucher?
You can use your gift voucher by entering the code into the discount code box. You can find this on the right hand of your screen at checkout on desktop or on mobile, by selecting the drop down button to show the order summary. If you have any issues with this, please contact us here
Gift vouchers should be spent within 12 months from the date of purchase.
Gift Vouchers cannot be exchanged for Cash.